Quality Improvement Study Criteria

Prior to July 2006

Aspirin in Cardiac | ECG Documentation | Glucometer Use | Pain Management
| Spinal Assessment 

 


 
Index
Delta
News 
Contact Information
Career Opportunities
Continuing Quality Improvement
Client Satisfaction
Maine
 
Cardiac ASA (aspirin)  Utilization 

1. Define the process to be measured

1.1 Utilization of ASA by pre-hospital personnel in patients with non-traumatic chest pain.
1.2 ASA utilization will be defined as…
1.2.1 Documentation of paramedic administration of ASA
1.2.2 Documentation of patient self-administration of ASA prior to the arrival of the paramedic.
1.2.3 In the event that a patient shows clearly defined contraindications for the use of ASA, documentation of these contraindications will constitute ASA utilization.
2. Measurement parameters
2.1 All Emergency Transports
2.2 Chief Complaint:  “Chest Pain”, this may also be indicated by “chest pressure”, “heart attack”, or any other complaint that indicates a patient's suspicion or presentation that a cardiac event is taking place.
2.3 The provider has a suspicion that a cardiac event is taking place.
2.4 The administration of ASA will be measured in each patient meeting the inclusion criteria.
2.5 The measurement will be focused on the provider's compliance with protocols regarding the administration of ASA.


3. Data Verification

3.1 Data will be verified through the retrospective review of Maine EMS run reports by the service chief or a designated representative.


4. Defining Success/Failure

4.1 Successful compliance with the protocol will be defined as clear documentation of ASA administration, the self-administration of ASA prior to the arrival of the paramedic, or clearly documented contraindications to the administration of ASA.


5. Frequency of Measurement

5.1  Data will be accumulated on an ongoing basis.
5.2  Data will be reported to the sub-regional QI coordinator when requested for the period requested.


6. Format for Reporting for Sub-Regional QI Coordinators

6.1  Round calculations of compliance percentages to the nearest whole number. 
6.2  Report the (1) the license number of the service participating, (2) total number of calls meeting the  inclusion criteria, (3) the total number of calls determined to be successful, and (4) the percentage of success.
6.3  Reports per sub-region should conform to the following reporting format.

Service License Number Total Calls Included in Study Total Calls Demonstrating Compliance Percentage of Compliance Comments


7. Standard of Care/Compliance Threshold

7.1 The minimum standard for compliance will be 80%.
top
Aspirin in Cardiac | ECG Documentation | Glucometer Use | Pain Management
Spinal Assessment 

ECG Documentation

1. Define the process to be measured

1.1 Inclusion of ECG strips with charts prepared by pre-hospital personnel in patients with a documented ECG interpretation and/or monitor usage.
1.2 ECG strip inclusion will be defined as…
1.2.1 The EMS provider supplying to the data collector, copies of a separate form, that has attached, all ECG strips recorded on the transport.
1.2.2 The form for attaching the ECG strips may be commercially prepared or developed for use by the individual service or hospital but must clearly reference a MEMS run report through the inclusion of the date of the chart, MEMS run report number, patient's name, and patient's date of birth (see attached example).


2. Measurement parameters

2.1 All Transports to the Emergency Department.
2.2 Transports that document monitor utilization and/or an ECG interpretation.
2.3 Transports where the EMS provider has supplied an appropriate ECG documentation form to the data collector.


3. Data Verification

3.1 Data will be verified through the retrospective review of Maine EMS run reports and ECG documentation forms by the service director or a designated representative.
4. Defining Success/Failure
4.1 Successful compliance with the study parameters will be defined as the provision, by the EMS provider, of a photocopy of a separate form that provides a representation of the ECG strip and includes data elements that allow for the correlation between the form and a Maine EMS run report.


5. Frequency of Measurement

5.1 Data will be accumulated on an ongoing basis.
5.2 Data will be reported to the sub-regional QI coordinator when requested for the period requested.


6. Format for Reporting for Sub-Regional QI Coordinators

6.1 Round calculations of compliance percentages to the nearest whole number. 
6.2 Report the (1) the license number of the service participating, (2) total number of calls meeting the inclusion criteria, (3) the total number of calls determined to be successful, and (4) the percentage of success.
6.3 Reports per sub-region should conform to the following reporting format.

Service License Number Total Calls Included in Study Total Calls Demonstrating Compliance Percentage of Compliance Comments


7. Standard of Care/Compliance Threshold

7.1  The minimum standard for compliance will be 80%.

top

Aspirin in Cardiac | ECG Documentation | Glucometer Use | Pain Management
Spinal Assessment 
 
Glucometer Use in Altered Mental Status Patients 

1. Define the process to be measured

1.1 Measurement of blood glucose levels in patients with altered mental status.
1.2 Glucose measurement will be defined as…
1.2.1 The documentation of the use or attempted use of a blood glucose measurement process.


2. Measurement parameters

2.1 All Transports to the Emergency Department.
2.2 Documentation that indicates that the patient is experiencing some type of altered mental status.
2.2.1 This may include, but is not limited to complaints or descriptions using the words unresponsive, lethargy, confusion, aphasia, dementia, and paresis, or
2.2.2 A Glasgow Coma Scale score less than 15.
2.3 The documentation of blood glucose measurement will be evaluated in each patient meeting the inclusion criteria.
2.4 The evaluation will be focused on the provider's compliance with protocols regarding the determination of blood glucose levels.


3. Data Verification

3.1 Data will be verified through the retrospective review of Maine EMS run reports by the service director or a designated representative.


4. Defining Success/Failure

4.1 Successful compliance with the study parameters will be defined as documentation, by the EMS provider, of the measurement or attempted measurement of blood glucose level.


5. Frequency of Measurement

5.1 Data will be accumulated on an ongoing basis.
5.2 Data will be reported to the sub-regional QI coordinator when requested for the period requested.


6. Format for Reporting by Sub-Regional QI Coordinators

6.1 Round calculations of compliance percentages to the nearest whole number. 
6.2 Report the (1) the license number of the service participating, (2) total number of calls meeting the inclusion criteria, (3) the total number of calls determined to be successful, and (4) the percentage of success.


7. Standard of Care/Compliance Threshold

7.1 The minimum standard for compliance will be 80%.
top
Aspirin in Cardiac | ECG Documentation | Glucometer Use | Pain Management
Spinal Assessment 
 
Pain Management

1. Define the process to be measured
 

1.1 The prehospital management of pain for patients with suspected traumatic injuries to the extremities and associated complaints of pain.
1.2 The prehospital management of pain will be defined as…
1.2.1 Documentation of the consideration of patient needs with regard to the presence of pain, the intensity of pain, and the need for the use of pain management techniques.
1.2.2 Documentation of the use of pain management techniques for patients with suspected traumatic injuries to the extremities.
1.3 Pain management techniques will be defined as the use of fixation devices (splints) to prevent movement, the application of cold, and/or the administration and/or medical control request of narcotic analgesics.
1.4 Extremities will be defined as the arms, from the shoulder girdle to the phlanges, and the legs, from the hip to the phlanges.


2. Measurement parameters

2.1 All Transports to the Emergency Department.
2.2 Transports that document traumatic injuries to the extremities.
2.3 Transports where the patient has a complaint of pain secondary to the traumatic injuries.


3. Data Verification

3.1 Data will be verified through the retrospective review of Maine EMS run reports and ECG documentation forms by the service director or a designated representative.


4. Defining Success/Failure

4.1 Successful compliance with the study parameters will be defined as the documentation of an assessment of the patient's needs for pain management and the use of pain management techniques.


5. Frequency of Measurement

5.1 Data will be accumulated on an ongoing basis.
5.2 Data will be reported to the sub-regional QI coordinator when requested for the period requested.


6. Format for Reporting for Sub-Regional QI Coordinators

6.1 Round calculations of compliance percentages to the nearest whole number. 
6.2 Report the (1) the license number of the service participating, (2) total number of calls meeting the inclusion criteria, (3) the total number of calls determined to be successful, and (4) the percentage of success.
6.3 Reports per sub-region should conform to the following reporting format.

Service License Number Total Calls Included in Study Total Calls Demonstrating Compliance Percentage of Compliance Comments


7. Standard of Care/Compliance Threshold

7.1  The minimum standard for compliance will be 80%.
top
Aspirin in Cardiac | ECG Documentation | Glucometer Use | Pain Management
Spinal Assessment 
 
Patient Refusals

1. Define the process to be measured

1.1 Accurate identification of patients capable of exercising their right to refuse treatment or transport, to include…
1.1.1 Adult patients that are fully oriented to person, place, and time;
1.1.2 Emancipated minor patients that are fully oriented to person, place, and time;
1.1.3 Patients that have not expressed suicidal ideation;
1.1.4 Individuals that are identified by their obvious condition;
1.1.5 Individuals that identify themselves as a patient or are identified by another individual at the scene as being ill, injured, or requiring evaluation.


1.2 Appropriate documentation of patient refusals, to include…

1.2.1 Documentation of the treatment offered;
1.2.2 Documentation of the patient's statement of refusal;
1.2.3 Documentation that the patient was informed of the risks of refusal and benefits of treatment.
1.2.4 Documentation of the patient's reason for refusal.
1.2.5 Documentation of the patient's signature or a statement that the patient refused to sign.


2. Measurement parameters

2.1 All ambulance or first responder service responses where a patient is identified and the patient refuses treatment or transport.


3. Data Verification

3.1 Data will be verified through the retrospective review of Maine EMS run reports by the service director or a designated representative.


4. Defining Success/Failure

4.1 Successful compliance with the study parameters will be defined as the documentation of… 
4.1.1 Accurate identification of patients capable of making informed decisions about their own care.
4.1.2 Complete documentation of the patient's refusal including the elements outlined in 1.2.1 - 1.2.6.


5. Frequency of Measurement

5.1 Data will be accumulated on an ongoing basis.
5.2 Data will be reported to the sub-regional QI coordinator when requested for the period requested.


6. Format for Reporting for Sub-Regional QI Coordinators

6.1 Round calculations of compliance percentages to the nearest whole number. 
6.2 Report the (1) the license number of the service participating, (2) total number of calls meeting the inclusion criteria, (3) the total number of calls determined to be successful, and (4) the percentage of success.
6.3 Reports per sub-region should conform to the following reporting format.

Service License Number Total Calls Included in Study Total Calls w/ Accurate Identification Percentage of Accurate Identification Total Calls  w/ Complete Documentation Percentage of Complete Documentation Comments


7. Standard of Care/Compliance Threshold

7.1  The minimum standard for compliance will be 80%.
top
Aspirin in Cardiac | ECG Documentation | Glucometer Use | Pain Management
Spinal Assessment 
 
Spinal Assessment

1. Define the process to be measured

1.1 Appropriate spinal assessment and treatment of patients involved in incidents with a positive mechanism of injury (blunt trauma, vehicular crashes, falls greater than 3 feet, or falls of adults from a standing height).
1.2 Appropriate spinal assessment and treatment will be defined as…
1.2.1 The application of spinal stabilization devices according to the established standard of care, or
1.2.2 The documentation of the appropriate use of the Maine EMS Spinal Assessment Protocol, including the documentation of the assessment required to utilize the protocol. This documentation must include…
1.2.2.1 An assessment of the patients reliability in reporting pain, deficits, and the history of the incident.
1.2.2.2 The absence of distracting injuries
1.2.2.3 The presence of normal sensory-motor function on assessment.
1.2.2.4 The absence of spine pain or tenderness.


2. Measurement parameters

2.1 All Transports to the Emergency Department.
2.2 Transports that document blunt trauma, vehicular crashes, falls greater than 3 feet, or falls of adults from a standing height.


3. Data Verification

3.1 Data will be verified through the retrospective review of Maine EMS run reports by the service director or a designated representative.


4. Defining Success/Failure
 

4.1 Successful compliance with the study parameters will be defined as the documentation of appropriate spinal stabilization or appropriate application of the Maine EMS Spinal Assessment Protocol as defined above.


5. Frequency of Measurement

5.1 Data will be accumulated on an ongoing basis.
5.2 Data will be reported to the sub-regional QI coordinator when requested for the period requested.


6. Format for Reporting for Sub-Regional QI Coordinators
 

6.1 Round calculations of compliance percentages to the nearest whole number. 
6.2 Report the (1) the license number of the service participating, (2) total number of calls meeting the inclusion criteria, (3) the total number of calls determined to be successful, and (4) the percentage of success.
6.3 Reports per sub-region should conform to the following reporting format.

Service License Number Total Calls Included in Study Total Calls Demonstrating Compliance Percentage of Compliance Comments


7. Standard of Care/Compliance Threshold

7.1 The minimum standard for compliance will be 80%.
top
Aspirin in Cardiac | ECG Documentation | Glucometer Use | Pain Management Spinal Assessment 
 
Delta Ambulance is an Equal Opportunity Employer

Webmeister

About Delta | News | Contact Information | Education | Career Opportunities | Maine