Most Commonly Asked Questions

• Do I need an ambulance? 
• What if I cannot afford an ambulance? 
• Will I be alone? 
• Isn't calling Delta the same as calling 911? 


Do I need an ambulance? 

It is always safest to call. In an emergency our ambulance brings expert medical care right to your home. Utilizing established medical protocols and online physician advice, we begin caring for you immediately.

Most people think of lights and sirens when you say ambulance, but that is not always true. Delta offers non-emergency transports, when medically necessary, to and from your home, the hospital and nursing care facilities.

We are here to help, just call.

Top

What if I cannot afford an ambulance? 

The important thing is to get the care you need. Delta believes very strongly that everyone should have access to quality medical transportation. That's why we'll work with you to find the most affordable solution to your needs.

Plus, to ease the burden on our customers, all billing is computerized and filed directly for the patient when ever possible. You won't have to face a maze of insurance forms alone. Delta's expert claims staff will work with you to maximize your reimbursement and minimize your out-of-pocket expenses. In the event your insurance does not cover our services, we will tailor a payment plan that meets your financial needs.

Top

Will I be Alone?

With Delta you will never be left alone! Most people do not know what happens in the back of an ambulance. In your time of need, our friendly and compassionate staff will provide the necessary care and make you as comfortable as possible. We understand patients and families want to be informed of the situation at hand, therefore we will do our best to explain what to expect.

Top

Isn't Delta the same as calling 911? 

If your community uses 911, then that is absolutely the best number to call in an emergency. Although Delta does provide Emergency services  to many communities, it may not to yours. If you need non-emergency services, 911 is not the appropriate number to call. For non-emergency services, just contact Delta.

Top